Frequently Asked Questions

Which regions do you cover?

We deliver projects across the UAE, KSA, Oman, and Qatar with remote support for additional GCC markets.

Do you support third-party hardware?

Yes. Our engineers are certified on leading CCTV, access control, compute, and collaboration OEMs, and we can onboard customer-supplied equipment.

Can VertiLinks handle turnkey software projects?

We provide discovery, UI/UX, engineering, QA, and managed support for attendance, visitor, ERP, and custom platforms.

What SLAs do you offer?

Standard AMC contracts include 4-hour response for critical incidents and next-business-day resolution, with custom SLAs available.